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Interim Project Manager

Job Title:
Interim Project Manager

Job Ref:


Property Software

Customer Support

Job Description

Property Software Group is the UK`s leading and largest software supplier to property professionals, and is part of ZPG Property Services with core brands including Zoopla, PrimeLocation and uSwitch.

With two of the leading cloud-based software products on the market: Jupix and Alto, Property Software Group have been experts in building innovative property software for over 25-years, and continue to set the standards. With well-known brands including Vebra, CFP and Encore, together with ground-breaking software brands Jupix, Alto, MoveIT and Property File, Property Software Group continues to deliver stand-out features to support the ongoing growth of property agents.

Approximately 40,000 agents using of our software from approximately 8,000 agency branches are supported by our team of over 240 staff members operating from four UK locations.

The Project Manager role is key to the smooth onboarding of our new customers. Reporting in to the Operations Director, you will be responsible for managing a team of Project Coordinators as well as managing your own customer projects.


  • Direct line management of Project Coordinators (currently 4)
  • Responsible for SAAS (Jupix and Alto) and desktop installation pipelines and training schedules, reports and revenue forecasts
  • Coordinating team activities with other team leaders, in particular the Head of Installations & Migrations, Head of Training and Support Managers to ensure that core department objectives and installation revenue targets are achieved.
  • Managing multiple projects/clients and implementing them onto the software
  • Develop and maintain relationships with other department Team Leaders to enable the wider Projects Team to work together with clear objectives and understanding of each other`s roles and responsibilities
  • Assist in resolving customer complaints


  • Experience in managing projects in a customer-facing environment
  • Experience of managing a team and knowledge of HR processes
  • Strong personal organisation skills and able to work under own initiative
  • Ability to generate and follow a detailed project through to completion
  • A team player
  • Demonstrated ability to learn new PC and Web-based applications
  • Ability to understand issues and solve problems in a timely manner
  • Comfortable working in a fast paced environment, whilst remaining calm under pressure.
  • Good overall IT knowledge including Windows operating systems and Microsoft Excel and Word products.
  • Excellent time management with the ability to work under pressure and meet deadlines
  • Excellent written and spoken communication skills, and be able to demonstrate patience and diligence
  • Sound numeracy skills.


  • Experience in residential sales, lettings or property management in the estate agency sector.
  • Basic accounts support knowledge
  • Basic technical support knowledge
ZPG Plc (LSE:ZPG) ("ZPG") owns and operates some of the UK`s most trusted property and household-related digital brands including Zoopla, uSwitch, PrimeLocation, Money and Hometrack.
ZPG helps empower smarter property and household decisions. It has an unrivalled proposition with its websites and mobile apps attracting over 50 million visits per month and over 25,000 business partners using its services.
ZPG was founded in 2007 and has a highly experienced management team, led by Founder & CEO, Alex Chesterman OBE.