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IT Support / Desktop Support

Job Title:
IT Support / Desktop Support

Job Ref:

Tower Bridge, SE1



Job Description

ZPG are seeking an IT Support/ Desktop Support candidate required to join our 5-person strong support team. You will be exposed to a fantastic range of technologies as you support both our inhouse staff face to face and remote teams over the phone. To succeed in this role you will already have some experience of supporting Windows and Google Appsyou will be a natural communicator able to put user at ease keeping them well informed all the way through the support process.

You will work as part of the support team who are them self`s part of the bigger business IT team giving you direct access to 4 highly experienced system administrators so you can be confident that you will always have the help and advice you need to grow and deliver the support level you need for end users.

This is a varied IT support role in a very rewarding fast-moving environment you will need to build strong relationships across the business and be willing to go that extra mile. In turn you will be rewarded by fast growth in your career, you will learn a lot from the rest of the team and can expect our investment in your training.

Essential Skills:

- A solid understanding of Windows 10

- 1+ years` experience supporting Google Apps

- 1+ years` experience create user and managing groups in Active Directory

- Good Knowledge of PC hardware break fix

- 1+ years` experience managing support request through an IT helpdesk platform (We use FreshDesk)

Desirable Skills:

  • 1+ years` experience supporting Apple laptops
  • 1+ years experience of Jamf Pro
  • Experience of managing computers with Intune

About ZPG Plc (

ZPG Plc (LSE:ZPG) ("ZPG") owns and operates some of the UK`s most trusted property and household-related digital brands including Zoopla, uSwitch, PrimeLocation, Money and Hometrack. ZPG is also a leading provider of back office solutions for estate agents across the UK with a range of market-leading products including Alto, Jupix, ExpertAgent, Technicweb, Ravensworth PropertyFile and MoveIT.

ZPG helps empower smarter property and household decisions. It has an unrivalled proposition with its websites and mobile apps attracting over 50 million visits per month and over 25,000 business partners using its services.

ZPG was founded in 2007 and has a highly experienced management team, led by Founder & CEO, Alex Chesterman OBE.

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