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New Business - Account Executive

Job Title:
New Business - Account Executive

Job Ref:

Tower Bridge SE1



Job Description

Summary of Role

Passionate, motivated Account Executives are needed to grow customer numbers and revenue for Zoopla Property Group through the sale of products & services within the UK residential estate agency market, ensuring uptake of additional products to deliver value and enable the long term retention of our customers.

To achieve identified new & retention sales targets of residential estate agents through proactive outbound calling across the customer base, responding to incoming customer calls & queries, selling our clients products and services to deliver sales targets as well as resolving incoming issues and minimising cancellations.

Key Responsibilities

  • Through a consultative sales approach, maintain solid business relationships with your territory customers and provide outstanding customer service by understanding your client`s needs
  • Maximise sales opportunities to achieve targets with new and existing customers as defined by the Internal Sales Manager
  • Proactively identify and approach prospect agents to sell the benefits of using the ZPG network and secure new subscriptionl memberships
  • Proactively call your allocated territory customers to grow relationships and maintain/ grow your territory value
  • Maximise revenue opportunities with existing customers ensuring uptake of additional products
  • Ensure complete and thorough induction of new customers to the ZPG service including uploading properties and back office administration training
  • Develop an understanding of organisational and internal influence structures within all identified Estate Agencies
  • Take in-coming calls from agents to resolve issues and answer queries
  • Work with customers that have signaled intent to cancel their subscription in order to reverse their decision and keep the business
  • Maintain accurate records, sales forecasts and activity reports
  • Maintain customer data records with all relevant information in Salesforce
  • Communicate effectively with internal & external customers and engage constructively in team meetings with ideas.
  • Understand the benefits of all additional and enhanced products, and be able to conduct training calls with your client base

ZPG Plc (LSE:ZPG) ("ZPG") owns and operates some of the UK`s most trusted home-related digital platforms including Zoopla, uSwitch, PrimeLocation, Hometrack and Property Software Group. Our mission is to provide the most useful resources for consumers when finding, moving or managing their home and be the most effective partner for related businesses.

We help consumers to understand the property and home services comparison markets and make smarter decisions, whilst helping professionals to win more business and operate more effectively. Our multi-brand, multi-channel approach creates a unique and unrivalled proposition with our websites and mobile apps attracting over 50 million visits per month and over 25,000 business partners using our services.

ZPG was founded in 2007 and has a highly experienced management team, led by Founder & CEO, Alex Chesterman OBE.