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Product Owner - Salesforce


Job Title:
Product Owner - Salesforce

Job Ref:
1220

Location:
Tower Bridge, SE1

Brand:
Zoopla

Discipline:
Product

Job Description

Summary of Role

Working within the ZPG Sales, Operations & Salesforce development team, your role will be to drive through sales efficiency & sales effectiveness initiatives.

The primary focus of this role is to deliver process and platform improvements that ensure the best return from the overall sales ecosystem.

You will ensure that maximum business value is consistently reflected in a well maintained backlog that reflects prioritisation based on the key business drivers of improving operational efficiency to drive revenue and increase customer engagement.

Essential functions (Tasks and Responsibilities):

  • Collaborate with sales & operations leadership to understand business vision; ensure that the operations & application team understands the vision for the system and are aligned around the key measures of success.

  • Conduct detailed analysis in order to prioritise the operations development backlog while ensuring all stakeholders are aligned at each stage of the decision and development lifecycle.

  • Develop solutions for key initiatives on the Commercial Operations roadmap, working closely with the Commercial leadership team to prioritise implementation.

  • Manage the product lifecycle, supporting key commercial stakeholders in the development and qualification of business requirements, procuring internal buy-in for product concepts, and delivering concise product definitions in the form of specification.

  • Assist in product research and business analysis as needed.

  • Responsible for understanding both the technical and business side of the release.

  • Develop and present concise user stories for development while providing a consistent product vision and actionable sprint goals.

  • Act as the stakeholder proxy for the developer and as an ambassador for the solution.

  • Work with the developer and stakeholders to ensure business objectives are met through the technical implementation of the solution.

  • Lead the team in determining the appropriate processes and techniques to ensure effective delivery of the roadmap.

  • Organize and participate in planning and release meetings.

  • Proactively work with stakeholders to create roll out & enablement plans

  • Provide support around the roll-out and adoption of enhancements

  • Ensure key KPIs are tracked and reported back to stakeholders, pre, during & post delivery.

Skills required:

  • Commercial or operational background, with a proven track record in managing Salesforce and CRM product development projects from inception to delivery

  • Excellent stakeholder management

  • Evidence of successfully driving a full end-to-end product lifecycle in an Agile environment

  • Excellent communication and presentation skills

  • Ability to build and maintain effective working relationships across departments

  • Excellent analytical skills

  • Experience working in a fast-paced digital environment

  • Experience working with JIRA or an alternative project management product

  • Degree level or equivalent

ZPG Plc (LSE:ZPG) ("ZPG") owns and operates some of the UK`s most trusted home-related digital platforms including Zoopla, uSwitch, PrimeLocation, Hometrack and Property Software Group. Our mission is to provide the most useful resources for consumers when finding, moving or managing their home and be the most effective partner for related businesses.

We help consumers to understand the property and home services comparison markets and make smarter decisions, whilst helping professionals to win more business and operate more effectively. Our multi-brand, multi-channel approach creates a unique and unrivalled proposition with our websites and mobile apps attracting over 50 million visits per month and over 24,000 business partners using our services.

ZPG was founded in 2007 and has a highly experienced management team, led by Founder & CEO, Alex Chesterman OBE.




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